Contact Affymetrix by Phone
Affymetrix Telephone Support Main Menu
Call us at 1-888-362-2447 and an Affymetrix representative will respond to your inquiries. To better route your call, select from the following options.
Press 1 for technical support |
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Then select one of the following options: |
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Press 1 |
Press 2 |
Press 3 |
Press 4 |
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Microarray products |
USB® products |
Former Panomics products, including QuantiGene® and Procarta® products |
Anatrace® products |
Press 2 for customer service |
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To order products, verify pricing, check shipments, and report ordering issues, our dedicated customer service representatives can provide order history and account information. |
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Press 1 |
Press 2 |
Press 3 |
Press 4 |
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Microarray products |
USB® products |
Former Panomics products, including QuantiGene® and Procarta® products |
Anatrace® products |
Press 3 for service contract pricing and renewals for microarray products |
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For more information or to obtain a quote for instrument service and software maintenance agreements offered by Affymetrix. |
Press 4 for general product information or to learn how to become an Affymetrix customer. |
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Press 5 to access the company directory. |
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Press 0 for all other inquiries |
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During normal business hours, an operator will assist to direct your call to the appropriate department. |
