Frequently Asked Questions
- What payment types do you accept for online purchases?
- What information do I need to place an order?
- How do I change my bill-to address?
- How do I add an additional ship-to address?
- Where do I indicate a reference number or special order instructions?
- Where do I find orders that I've placed?
- How can I place an exact reorder??
- How do I cancel an order?
- How do I find out what my contract/tier price is?
- Why can't I access my shopping cart?
- What browsers are supported by the Affymetrix eCommerce site?
- Can I use the back button in my browser when I'm in the Affymetrix eCommerce site?
- Who can place an online order?