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Online Shopping

Frequently Asked Questions

  1. What payment types do you accept for online purchases?

  2. What information do I need to place an order?

  3. How do I change my bill-to address?

  4. How do I add an additional ship-to address?

  5. Where do I indicate a reference number or special order instructions?

  6. Where do I find orders that I've placed?

  7. How can I place an exact reorder??

  8. How do I cancel an order?

  9. How do I find out what my contract/tier price is?

  10. Why can't I access my shopping cart?

  11. What browsers are supported by the Affymetrix eCommerce site?

  12. Can I use the back button in my browser when I'm in the Affymetrix eCommerce site?

  13. Who can place an online order?