|
|
|
|
|
|
|
I installed a copy of GeneChip® Analysis Suite 3.x, and my computer tells me that my software is not properly licensed. How do I fix this? |
|
|||
|
|
|
Send the Workstation (Host) ID # to support@affymetrix.com, and the new license will be sent to you, via e-mail. Copy and paste the new license information into the License Administration Tool (in the GeneChip utility listed in the Programs menu), to register the new license. Be careful not to confuse a zero (0) with the letter "o". For reference, an upper-case circle represents a zero (o), and a lower-case circle represents the letter "o". |
|
|||