Affymetrix - Benefits of the Core Lab Program





		Welcome to the Affymetrix® Core Lab Program

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BENEFITS OF THE CORE LAB PROGRAM

Members of the Affymetrix Core Lab Program will have access to the following annual benefits:

Free Arrays

Free arrays can be any combination of catalog arrays, and can be ordered as required throughout the year.

Bronze	Silver	Gold
26 free arrays	36 free arrays	52 free arrays

Affymetrix Service Agreement Programs

To participate in the Affymetrix Core Lab Program, all GeneChip®-brand instruments at the core lab must be covered by a valid service contract.

All core labs have the opportunity to purchase instrument service contracts with the discounts shown below.

Bronze	Silver	Gold
20% off Assurance 20% off Elite	25% off Assurance 25% off Elite	30% off Assurance 30% off Elite

Affymetrix offers two affordable service agreement plans for Affymetrix instrumentation. These programs are based to fit our customers’ ongoing needs when their original warranty expires.

Affymetrix can help you determine what contract you need based on your past maintenance records and your anticipated needs for the upcoming year. For assistance in selecting and ordering service agreements, please contact the Service Contract Administrator at 1-888-362-2447 (888-DNA-CHIP) or instrument_support@affymetrix.com for North America and 44-0-1628-552548 or instrumentcontracts_eu@affymetrix.com for Europe.

Exclusive Offers on Data Analysis Solution from Partek®

Partek Genomic Suite™ Core Edition Discount

In partnership with Partek, we are pleased to offer an exclusive GS Core Edition license at a 10 percent discounted rate for members of the Core Lab Program.

Partek GS for Data Analysis and Visualization

Partek GS integrates advanced statistics and interactive visualization to extract meaningful patterns that are hiding in data. Partek GS can import and analyze raw and processed data from all major Affymetrix GeneChip® technologies, including 3’ IVT Arrays, Exon Arrays, 100K/500K/SNP 5.0/SNP 6.0 Arrays and Tiling Arrays.

Partek GS is the only software product that is GeneChip-compatible™ in all of the following areas:

GeneChip-compatible Software	Copy Number	Exon Expression	Gene Expression	SNP Analysis	Regulation
Partek

Instrument Discounts

Affymetrix provides exclusive offers to core labs with the aim of facilitating building capacity as your throughput increases. Upon renewal and promotion to the next level, you will be issued a quote that enables you to purchase instruments at a deeply discounted price within the next 12 months of your agreement.

New Product Validation

When Affymetrix launches new products, Core Lab Program members will have the opportunity to evaluate them through tier-specific discounts.

Co-marketing Program

Joint Seminars and Exhibitions

Affymetrix would like to work with you to facilitate promotion of your services and growth of your throughput. On an annual basis, we will offer you the opportunity to participate in a number of joint exhibitions or seminars within your institution. These events are designed to promote your services and applications to the rest of the institution.

Bronze	Silver	Gold
2 events per year	1 event per year	1 event per year

Marketing Materials

As part of the co-marketing program, you will be able to order all Affymetrix literature online. This material can be used for application-specific seminars or simply to promote your Affymetrix Core Facility to your customers. Many of our marketing pieces are application-focused, enabling you to tailor the material to your customers’ needs.

We will also send you Affymetrix Core Lab folders annually. These folders, useful for your customers, can include your logo, a list or services offered and pricing information.

Subscription to the Communication Program

Core Lab Program members enjoy a wide range of resources, including events and insightful communications.

Core Lab Directors Meeting

Each year, Affymetrix sponsors and organizes a meeting exclusively for core lab directors. This is the ideal opportunity to find out about the latest technological developments from Affymetrix, learn from the experiences of colleagues and network with other core lab directors and Affymetrix staff. As a member of the Core Lab Program, you are entitled to one free seat at this meeting annually.

The Core Online

The Core Online is an exclusive website for Core Lab Program members. You can login and access The Core Online to get recent updates, view third-party news and track training and workshops.

Login to The Core Online

With The Core Online, you will have access to the following:


•	Marketing Material
	-	Product support packages
	-	Online ordering of Affymetrix literature
	-	Slide decks for presenting new applications to your customers

•	Technical Resources
	-	Hints and tips
	-	Protocols and handbooks
	-	Third-party software updates

•	Application Focus
	-	Application-specific workflows
	-	Relevant publications

•	Success Stories
	-	Interviews with core lab directors
	-	Application Notes and White Papers

•	Events
	-	Core Lab Directors’ Meeting
	-	Webinars
	-	Data analysis workshops

•	Program-specific Updates
	-	Changes to the Core Lab Program
	-	New benefits
	-	Promotions