About Affymetrix

Products

Instrument Installation

Receiving and Installing your Affymetrix Instrument System

The Affymetrix instrument system will be shipped to your facility by ground. Please instruct your receiving department to document any damage to the shipping containers with the shipper at the time of delivery acceptance. Please do not unpack the instruments or computer workstation.

Unpacking should only be performed by an authorized Affymetrix representative. Unpacking by any person not authorized by Affymetrix constitutes responsibility for the equipment and any damage that may have occurred during shipment or unpacking.

An Affymetrix Field Service Engineer will contact you to schedule the instrument installation. The installation takes a minimum of four hours to complete.

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