About Affymetrix

Products

Products Listed A-Z
Promotions

 

 

Ordering Information

place and order

Placing orders with Affymetrix is easy. Below are the payment terms and contact information you will need to place orders. If you need assistance when placing an order, please contact order assistance.

Order Online

Registered customers from the United States and Canada can make credit card and PO number purchases directly online.


Placing an order with Affymetrix is easy.

At this time, online shopping is only available to customers in the United States and Canada. We value your business and we apologize for any inconvenience that this may cause.

To place an order or check order status, please call 888-DNA-CHIP (888-362-2447, U.S.), +44 (0) 1628 552550 (Europe) or feel free to use our secure fax line: 800-499-7309 or 408-481-9442.


Order by Phone, Fax, or Email

To obtain a quote or place an order with Affymetrix directly, please contact us. Customers can use the following form to make credit card and PO number purchases by fax or email.

Order form >

Purchase orders should include the following information:

  • Your name, telephone number, and fax number
  • Full invoicing and shipping addresses
  • Purchase order number for tracking purposes
  • Affymetrix® part number
  • Quantity
  • Your pricing
  • In Europe, please provide your VAT number
  • Any special requirements

Contact Us

Affymetrix products can be purchased directly from Affymetrix in the United States, Japan, and many European countries. For all other regions, please contact our distribution partners.

U.S.A. / Canada

Phone: 888-362-2447 (888-DNA-CHIP)
Fax: 800-499-7309 / 408-481-9442

customerservice@affymetrix.com >

Europe

Phone: +44 (0) 1628-552-550
Fax: +44 (0) 1628-552-598

customerserviceseurope@affymetrix.com >

Japan

Phone: 03-5730-8200
Fax: 03-5730-3201

salesjapan@affymetrix.com >